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Andre Shirdan Andre Shirdan

How Andre Enters and Distributes Prepayments/Deposits into Eaglesoft

There is an inherent issue with "Pre-payment" or “Deposits”. This is especially troublesome for practices with multiple Providers and with Accounts with multiple family members. I can honestly say that there is no “perfect” way, but this has been the best option I have found. Especially when Associate Dentists are paid on Collections - The Crew Process LLC is the number one Source for Eaglesoft Training on the Net.

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How Andre Sets Up Provider Hours in Eaglesoft

So often I get calls, texts and emails asking why the schedule in Eaglesoft doesn’t reflect the time the office wants to be opened and/or closed. Typically, I find the “reason” being the office has not set up Provider Hours “properly”. - The Crew Process is the number one Source for Eaglesoft Training on the Net.

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How Andre Takes from One Claims for Another (“Recoup”) in Eaglesoft

There are times when an Insurance Carrier will recoup a previous Claim Adjudication payment from a totally different patients’ payment. On the EOB it shows that they are paying for a service but then show a $0 payment because they are taking away money from a previous EOB. Typically, you’ll see a message like: “a reduction has taken place due to an overpayment on a prior claim”. - The Crew Process is the number one Source for Eaglesoft Training on the Net.

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